How do I contact the telecommunications Ombudsman?
If you have a new or existing complaint, contact us through our online form or call us on 1800 062 058.
How do I contact Ombudsman Qld?
Contact us
- If you are unable to use the online form you can print and mail us a paper complaint form (PDF 226.8KB).
- Your call will be answered between 9.30am-4.00pm on business days and between 10.30-11.30am, and 2.00-4.00pm on the last Thursday of each month.
- ABN: 25 765 757 900.
What is the role of the Telecommunications Industry Ombudsman?
The Telecommunication Industry Ombudsman (TIO) is an independent organisation. Their role is to sort out telephone complaints and disputes, quickly and fairly. This is a free service.
How do I complain about a phone company?
Contact Ombudsman Services: Communications. The best way to contact the Ombudsman Services: Communications is by using its online complaint form . If you have questions or would like to speak to someone you can call 0330 440 1614 or email at [email protected].
How do I file a complaint against a telecom company?
Please write to us
- For General Queries. E-mail ID : ap[at]trai[dot]gov[dot]in.
- For Consumer Complaints. E-mail ID : daca[at]trai[dot]gov[dot]in.
- For RTI Queries. Visit website : rtionline.gov.in.
Does Foxtel fall under the telecommunications Ombudsman?
Telecommunication Industry Ombudsman (TIO) if your complaint relates to Foxtel’s home phone and broadband products or services – 1800 062 058 or visiting their website.
When should I complain to the Ombudsman?
When can one file a complaint? One can file a complaint before the Banking Ombudsman if the reply is not received from the bank within a period of one month after the bank concerned has received one’s complaint, or the bank rejects the complaint, or if the complainant is not satisfied with the reply given by the bank.
What can you report to the Ombudsman?
We review and resolve complaints about all sorts of things, such as: billing, customer service, installations/delays, switching providers, loss of service and sales. Find out more about the types of problems Ombudsman Services can look at.
Is there an Ombudsman for Telstra?
If we’re still unable to resolve your complaint to your satisfaction, you can contact the Telecommunications Industry Ombudsman (TIO). The TIO is an office of last resort for complaints about telecommunications services.
What telecommunication companies do?
The telecommunications sector consists of companies that transmit data in words, voice, audio, or video across the globe. Telecom equipment, telecom services, and wireless communication are the three basic sub-sectors of telecommunications.
Which ombudsman does Vodafone belong to?
Vodafone uses Ombudsman Services: Communications. Its free service will independently review your complaint and make Vodafone sort it out, if they rule in your favour. You can find more information on www.os-communications.org.
Who is the ombudsman for mobile phones?
Ofcom may be able to help you complain about or report issues relating to phone, broadband and postal services, TV, radio and on-demand programmes, interference to wireless devices, or something you have seen on a video-sharing platform.