How do I report a landline fault to Sky?

How do I report a landline fault to Sky?

You can contact Sky on 0333 7591 018 to get help or report a fault.

Can Sky Internet work without phone line?

Re: Do I need a landline to receive sky You will need a landline for the broadband, unless you use something like Virgin Media who use their own cabling.

How do I fix my sky phone?

Sky Mobile repairs

  1. Go to device support.
  2. Select your device make and model (if it’s not already selected).
  3. Scroll down and select Fix a problem or search for your issue and follow the help steps.

Why is my landline saying check phone line?

This message refers to a problem related to the connection with the telephone line. Consequently, please check the following, in order to restore normal functionality: Make sure you are using the supplied telephone line cord. In case you notice any damage to the line cord, please acquire a new one and try again.

Is it necessary to have a landline phone?

Bottom line: If you work from home or use your phone a lot in the house, you need a landline.

How do you check a phone line is active?


  1. Check for an active connection by plugging in a phone and checking for a dial tone.
  2. Alternatively, call a service provider to verify if your line is active or not.
  3. Naked broadand plans are worth considering if you do not have nor want an active phone line.

Why won’t my phone work with Sky Internet calls?

Your hub setup is different if you have Internet Calls, so don’t forget to check the setup guide that comes with your hub or go to Setting up your Sky hub for more info. If your hub’s not set up right your phone won’t work.

Do Sky installers work well on phone lines?

In the end after contacting and having my line tested, I replaced the cable between the SKy box and extention, and guess what it worked! Sky installers can either be superb, or usless (the same can be said of there C/S), but if everything tests fine on your phone line, then it has to be something with the Sky box’s / cabling for sky. “Yes …!”

Are there any issues with my Sky Talk service?

See any issues that might be affecting Sky Talk services. To run a network check, enter your Sky Talk landline number. There are no known issues affecting your Sky Talk service. Still having issues?

Why won’t my phone work?

Because your phone works through your hub with Internet Calls, your phone won’t work if: Your hub’s switched off or there’s a power cut. The phone is plugged into a master socket or any other phone socket. Your broadband isn’t working because of a fault or outage. Check your hub’s setup – If your hub’s not set up right your phone won’t work.